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Política de privacidad

Last Updated: August 8th, 2025

This Privacy Policy describes how Vodaland (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our services at https://www.vodalandsolutions.com/ (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

2. How We Collect Your Personal Information

We collect and have collected over the past 12 months personal information about you from a variety of sources:

  • Directly from you – e.g., when you provide information to make a purchase, create an account, sign up for marketing, or contact customer service.

  • Automatically through Cookies and similar technologies – including browsing activity, device information, IP address, and interactions with our Site.

  • From third parties – such as Shopify (our e-commerce platform), payment processors, and marketing partners.

3. What Personal Information We Collect

Depending on your interaction with our Site and Services, we may collect the following categories of personal information:

  • Identifiers: name, billing address, shipping address, phone number, email address, IP address.

  • Order information: product details, payment confirmation, purchase history.

  • Account information: username, password, security questions.

  • Shopping activity: items viewed, added to cart, wishlist activity.

  • Customer support information: content of your communications with us.

  • Internet/network activity: browser type, device ID, referring/exit pages, clickstream data.

4. Cookies and Tracking Technologies

Like many websites, we use cookies, pixels, and similar technologies (“Cookies”) to:

  • Power and improve our Site and Services

  • Remember your actions and preferences

  • Analyze site usage

  • Deliver and measure advertising

We use third-party tracking tools, including the TikTok Pixel, Meta Pixel (Facebook/Instagram), and Google Ads Pixel, to help us deliver relevant advertising and measure campaign effectiveness.

More information about Shopify’s cookies can be found at: https://www.shopify.com/legal/cookies.

Most browsers allow you to block or delete cookies. Please note that blocking cookies may impact site functionality and personalized advertising.

5. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services – process orders, facilitate returns/exchanges, arrange shipping, and maintain accounts.

  • Marketing and Advertising – send promotional communications, display personalized ads, and tailor the Services to your preferences.

  • Security and Fraud Prevention – detect, investigate, or act against fraudulent or illegal activity.

  • Communications – respond to customer service requests and improve our Services.

  • Compliance – fulfill legal obligations and enforce our terms.

6. How We Share Your Personal Information

We may share your personal information with:

  • Vendors and service providers – including Shopify, payment processors, shipping companies, analytics providers, and IT support.

  • Business and marketing partners – including TikTok, Meta, Google, Klaviyo, and Shopify Audiences for advertising and analytics purposes.

  • Affiliates – within our corporate group.

  • Legal authorities – when required by law or to protect our rights.

  • Parties to business transactions – in the event of a merger, acquisition, or sale.

7. Sale or Sharing of Personal Information (CCPA/CPRA and Similar Laws)

Some state laws consider sharing data for targeted advertising a “sale” or “sharing” of personal information.

In the past 12 months, we have sold or shared:

  • Identifiers – name, email, IP address

  • Commercial information – products purchased, browsing history

  • Internet activity – usage data, interactions with ads

Recipients include:

  • Advertising networks – TikTok, Google, Meta

  • Marketing platforms – Shopify Audiences, Klaviyo

  • Analytics providers

We do not knowingly sell or share personal information of individuals under 16.

8. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of sale or sharing of personal information

  • Opt out of targeted advertising

  • Appeal a denied privacy request

How to Opt Out:

To submit a privacy request, email info@vodaland-usa.com or call 314-350-8596.

9. User-Generated Content

If you post reviews or other content publicly on our Services, that information will be visible to others. We are not responsible for how third parties may use that content.

10. Third-Party Websites and Links

Our Site may link to other websites we do not control. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

11. Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under 13 (or under 16 in certain states) without parental consent.

12. Security and Retention

We take reasonable measures to protect your personal information, but no method is 100% secure. We retain information only as long as necessary to provide services, fulfill legal obligations, and resolve disputes.

13. SMS Terms and Conditions

  • SMS consent is not shared with third parties for marketing purposes.

  • Messaging frequency may vary.

  • Message and data rates may apply.

  • To opt out, text STOP. For help, text HELP or visit https://www.vodalandsolutions.com/

14. Contact Us

Vodaland USA
Email: info@vodaland-usa.com
Phone: 314-350-8596
Website: https://www.vodalandsolutions.com/

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